Terms and Conditions for the Purchase of a Grounded and Rise Hypnobirthing Course
Last Updated: 3 July 2026
These Terms and Conditions govern the booking and attendance of hypnobirthing courses provided under the trading name Grounded and Rise, a trading name of E. OD HEALTHCARE LTD (“we”, “us”, “our”). By booking a course, you agree to these Terms and Conditions.
1. About Us
Grounded and Rise is a trading name of E. OD HEALTHCARE LTD.
Our courses provide evidence-informed antenatal education, relaxation techniques, and hypnobirthing tools to support preparation for labour and birth.
Although the course is taught by a registered nurse, it is provided for educational purposes only and does not constitute medical advice, diagnosis, or treatment. Participation in the course does not create a healthcare professional–patient relationship.
You should always seek advice from your midwife, GP, obstetrician, or other qualified healthcare professional regarding your pregnancy and maternity care.
2. Booking and Payment
Your booking is confirmed once full payment has been received, unless a written payment plan has been agreed.
Where a payment plan is agreed:
All instalments must be paid on the agreed dates
Failure to make payments may result in suspension or cancellation of your booking
You remain liable for the full course fee
All prices are stated in pounds sterling (£).
3. Consumer Cancellation Rights
If you book online, by telephone, or by email, your booking is a distance contract and may be subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
You normally have a 14-day statutory right to cancel.
However, if:
you request that the course begins within the 14-day cancellation period, and
you acknowledge and agree that the service may begin within this period,
you acknowledge that you may lose your right to cancel once the service has begun, in accordance with applicable law.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
4. Refund and Cancellation Policy
All cancellations must be made in writing via email.
A full refund will be provided if you cancel at least 72 hours before the course start time
If you book within 72 hours of the course start time, or cancel within this period, refunds will be considered at our discretion
Once the course has commenced, refunds will not normally be issued unless required by law
Where a refund is required under consumer law, this policy does not limit your statutory rights.
5. Transfer of Bookings
You may request to transfer your booking to a future course date.
Transfers are subject to availability
Requests should be made as early as possible
One transfer may be offered at our discretion
Additional transfers may incur an administration fee or require a new booking
6. Birth Before Course Completion
If your baby is born before you begin or complete the course, please contact us as soon as possible.
Where appropriate, we may offer (at our discretion):
transfer to another course
a catch-up session
alternative learning materials (where available)
another reasonable solution agreed between both parties
7. Course Delivery
Courses are delivered live online via Zoom or a similar platform.
Participants are responsible for ensuring they have:
a stable internet connection
a suitable device
an appropriate environment for participation
Joining instructions will be provided prior to the course.
8. Missed Sessions
If you miss a session, refunds are not normally available.
Where possible, we may offer a recording or catch-up option, but this cannot be guaranteed.
9. Course Materials and Intellectual Property
All course materials remain the intellectual property of Grounded and Rise and E. OD HEALTHCARE LTD.
Materials are provided for personal, non-commercial use only.
You must not:
copy, reproduce, or distribute materials
record live sessions without written permission
share materials with third parties
use materials for teaching or commercial purposes without consent
10. Medical Disclaimer
The course is educational and designed to support understanding of labour and birth.
It is not medical advice and must not replace care or guidance from your healthcare professionals.
If you have concerns about your pregnancy or labour, you should seek medical advice promptly.
11. No Guarantee of Outcomes
Every pregnancy and birth is unique.
We do not guarantee any specific outcome, including labour experience, pain relief, or mode of delivery.
12. Participant Responsibilities
Participants agree to:
behave respectfully at all times
respect confidentiality of other participants
not attend under the influence of alcohol or illicit substances
continue appropriate maternity care throughout pregnancy
We reserve the right to remove any participant whose behaviour is disruptive, abusive, or inappropriate. In such cases, refunds will not normally be issued.
13. Privacy
Personal data will be used only for course administration and communication.
We process data in accordance with UK data protection law.
14. Limitation of Liability
Nothing in these Terms excludes liability where it would be unlawful to do so, including:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any liability that cannot legally be excluded
Otherwise, our liability is limited to the amount paid for the course.
We are not liable for indirect or consequential losses.
15. Force Majeure
We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including illness, internet outages, severe weather, pandemics, government restrictions, or other unforeseen events.
Where possible, sessions will be rearranged or rescheduled.
16. Changes to Courses
We reserve the right to make reasonable changes to course content, structure, timing, or delivery.
Where significant changes occur, we will notify participants as soon as reasonably possible.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Details
Grounded and Rise
A trading name of E. OD HEALTHCARE LTD
Registered Address: Flat 6 Dakota House, 1 Hoadley Road, Horley, RH6 8SW
Company Number: 15932569
Email: contact@groundedandrise.com
Website: www.groundedandrise.com